There is no quick answer to this question. Managing multiple social media channels is no mean feat and often requires a large amount of time before you see any return from your efforts. So, it makes sense to start using the best channels for the kind of content you will be producing for social media.
Try not to make choices based on assumptions about your audience.
You may be a B2B business, targeting warehouse managers, LinkedIn would be a good channel to start with. Assuming warehouse managers don’t use channels like Facebook however could be a mistake. The chances are that – much like everyone else – warehouse managers use a number of social media channels. The success of your potential LinkedIn strategy could be dependant on how much time you have to spend creating engaging, thought-provoking, industry-current content. If you have the time to manage this, then it would make sense to compliment your strategy with a platform that you could use versions of your existing content on – like Twitter/Facebook. Unless your business is able to create regular video or visual content, it may not be worth initially investing your time in Youtube or Instagram.
Preparation is vital when it comes to choosing platforms. You need to understand your audience, their behaviours, the content you can commit to regularly producing and how each platform could work for you and your business. Ideally, you will get to a point where you can trial each available social media channel and work out the best ROAS on your time from there.
It is well known that Facebook is a pretty versatile channel. It’s famous for allowing users to post content to business pages in a number of formats, such as photos, videos, text, ethereal content and paid ads.
Facebook also allows businesses to interact directly with users via a number of features, like polls, check-ins, feelings/activities, shoppable product posts, supporting charities and watch parties. These are an often underutilised feature of the platform and could serve as an interactive differentiator for your brand.
Tweets allow users to post 280 characters of text alongside an optional photo, video, gif, poll or location.
Instagram is a relatively simple platform (in theory), allowing an image or video alongside a caption. You can also post ethereal content to Instagram stories in the form of imagery, video or text alongside a number of interactive features like gifs, polls, questions, stickers, interactive music and more!
A very versatile tool for businesses! Video, photo, text, documents, pdf documents, presentations. Written content does well on LinkedIn as the audience tend to be looking to learn or research.
This post originally featured on Roostermarketing.com